API · v1 · stabil
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Entity · remote_sessions

Remote Session Schema

Schema-ID
remote_session
Collection
remote_sessions
Permissions
  • Lesenremote_session_view
  • Anlegenremote_session_create
  • Ändernremote_session_create
  • Löschenremote_session_create

Felder

Remote Session Schema

remote_sessions4 Permissions

Schema for remote session records (Fernwartung)

ticketIduuidoptional

Linked ticket

nullable
assetIduuidoptional

Linked asset

nullable
partyIduuidoptional

Linked party (customer)

nullable
technicianIduuiderforderlich

User ID of the technician who performed the session

toolstringerforderlich

Remote access tool used

Werte
TEAMVIEWERANYDESKOTHER
startedAtdatetimeerforderlich

When the remote session started (ISO 8601)

endedAtdatetimeoptional

When the remote session ended (ISO 8601)

nullable
durationSecondsnumberoptional

Session duration in seconds

≥ 0nullable
externalIdstringoptional

External session ID from the remote tool

nullable
notestringoptional

Free-text note about the session

max 2000 Zeichennullable
bookedAsTimeRecordIduuidoptional

Time record ID created from this session (marks session as booked)

nullable

Standard-Endpoints

Diese Resource folgt dem generischen CRUD-Vertrag der Plattform. Lesen Sie die Konventionen für Pagination, Idempotenz, Optimistic Locking und Audit. Die wichtigsten Endpoints:

  • GET /api/v1/remote_sessions — Liste, paginiert + filterbar
  • GET /api/v1/remote_sessions/<id> — Einzelne Entity
  • POST /api/v1/remote_sessions — Anlegen
  • PATCH /api/v1/remote_sessions/<id> — Teil-Update
  • DELETE /api/v1/remote_sessions/<id> — Soft-Delete
  • GET /api/v1/remote_sessions/<id>/timeline — Audit + Aktivitäten

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