API · v1 · stabil
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Entity · ticket_tags

Ticket Tag Schema

Schema-ID
ticket_tag
Collection
ticket_tags
Permissions
  • Lesenticket_tag_view
  • Anlegenticket_tag_create
  • Ändernticket_tag_edit
  • Löschenticket_tag_delete

Felder

Ticket Tag Schema

ticket_tags4 Permissions

Schema for predefined tags that can be assigned to tickets

namestringerforderlich

Display name of the tag

1–50 Zeichen
groupstringoptional

Optional group name shown as a prefix chip (e.g. "Acronis", "Microsoft")

max 50 Zeichennullable
colorstringoptional

Hex background color for the tag (e.g. #FF5733)

Patternnullable
textColorstringoptional

Hex text color, used when the tag is rendered as a solid chip

Patternnullable
isActivebooleanoptional

Inactive tags stay in history but are hidden from selectors

Default: true
descriptionstringoptional

Optional description of the tag

max 200 Zeichennullable
alertLevelstringoptional

Highlight level on the board. null = not an alert tag

Werte
criticalwarningnull
Default: nullnullable
alertKeywordsstring[]optional

Trigger terms matched word-wise against a ticket title and its assigned tags

max 25 ItemsDefault: []nullable
notifyOrgUnitIdstringoptional

Team notified when a matching ticket is created. null = nobody

Default: nullnullable

Standard-Endpoints

Diese Resource folgt dem generischen CRUD-Vertrag der Plattform. Lesen Sie die Konventionen für Pagination, Idempotenz, Optimistic Locking und Audit. Die wichtigsten Endpoints:

  • GET /api/v1/ticket_tags — Liste, paginiert + filterbar
  • GET /api/v1/ticket_tags/<id> — Einzelne Entity
  • POST /api/v1/ticket_tags — Anlegen
  • PATCH /api/v1/ticket_tags/<id> — Teil-Update
  • DELETE /api/v1/ticket_tags/<id> — Soft-Delete
  • GET /api/v1/ticket_tags/<id>/timeline — Audit + Aktivitäten

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